Privacy Policy

1. Introduction

ProGrowthBrand ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional development services, website, or interact with us in Singapore.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name and contact information
• Professional and educational background
• Course enrollment and progress data
• Payment information
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device and browser information
• IP address and location data
• Website usage statistics
• Cookie data

3. How We Use Your Information

We use your information to:

• Provide and improve our training services
• Process course enrollments and payments
• Communicate about courses and updates
• Issue certificates and credentials
• Analyze and improve our services
• Comply with legal obligations

4. Data Protection

We implement appropriate security measures to protect your personal information in accordance with Singapore's Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), and other applicable laws. This includes:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication
• Employee training on data protection
• Data processing agreements with third-party processors
• Regular data protection impact assessments

5. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the GDPR. This means:

• We process your data lawfully, fairly, and transparently
• We collect data only for specified, explicit, and legitimate purposes
• We minimize data collection to what's necessary
• We ensure data accuracy and keep it up to date
• We limit storage duration to what's necessary
• We ensure appropriate security, integrity, and confidentiality

5.1 Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Your consent
• Performance of a contract (course enrollment)
• Legal obligations
• Legitimate interests

5.2 International Data Transfers

When we transfer your data outside the EEA, we ensure appropriate safeguards through:

• Standard contractual clauses
• Adequacy decisions by the European Commission
• Binding corporate rules where applicable

5.3 Information Sharing

We may share your information with:

• Course instructors and facilitators
• Payment processors
• Technology service providers
• Government authorities when required by law

All data sharing is conducted in compliance with applicable data protection laws, including GDPR where applicable. We ensure that our partners and service providers maintain appropriate data protection standards through data processing agreements.

6. Your Rights

Under Singapore's PDPA and the GDPR, you have the following rights:

• Right to access your personal data
• Right to rectification (correction) of your data
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making
• Right to withdraw consent

To exercise these rights or file a complaint, please contact our Data Protection Officer using the contact information below. For EU residents, you also have the right to lodge a complaint with your local data protection authority.

7. Cookies

We use cookies to enhance your experience on our website. You can control cookie preferences through your browser settings. For detailed information about our cookie usage, please contact us.

8. Contact Us

For privacy-related inquiries or to exercise your data protection rights, please contact our Data Protection Officer at:

ProGrowthBrand
AXA Tower, 8 Shenton Way, #30-02
Singapore 068811
Email: privacy@progrowthbrand.com
Phone: +65 8123 4567
EU Representative Email: gdpr@progrowthbrand.com